What To Do If Your Courier Keeps Missing Your Pick Up
It will be easier for several people to schedule a pickup instead of handing over their items to their respective courier branches.
But there are drawbacks. Pickups are usually in high demand and most couriers don’t have a lot of staff to support them.
Because of this, there are frequent delays in pick-up. If your warehouse is not near Metro, your goods are at risk of being canceled by the buyer or automatically canceled by the Shopee system because the courier only has a maximum of three days to collect the goods.
List of contents Tips on How to Manage Courier Pickup
If you decide to use pickup as your delivery method, it is best if your options are pre-set so you can avoid canceled orders. Here are some of our pointers on courier pickup management.
Only Enable Courier Delivery With The Closest Branch From Your Warehouse
The problem with remote courier database branches is that the pick-up team has to purposefully drive to your location to pick up your item.
If the pickup team happens to have multiple pick-up orders from their location, they may not be able to get to your place in time to pick up your order.
Therefore, the best approach is to choose a delivery courier that has a branch nearby. As such, the pick-up team will be able to accommodate your pick-up request. And if the team doesn’t show up, you can easily call the branch as it’s nearby.
Schedule Pick Up After Receiving Order Notification From Shopee
A common mistake beginners make is waiting until the last moment to schedule a pickup. A three day allowance is provided to give couriers enough to screen all the pickup orders they receive per day.
So, if you choose to schedule your order on the second or third day after receiving the order notification, there is a high probability that the courier will not come to your door and the order will be automatically canceled.
It will then be a challenge to convince the customer to re-order the item again as buyers are usually time-sensitive with their orders.
We encourage you to schedule a CRB Directory pickup the same day you receive your order notification. You should also download and install the Shopee mobile app so you will be notified whenever someone orders your item without having to open your computer.
